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Best Auto Repair, Williamsport

224 South Market St Williamsport, PA 17702

570-320-0030
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

570-320-0030 | 224 South Market St Williamsport, PA 17702

RIGHT TO REPAIR

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.

coupons

$10.00 Off Alignment Special!

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  • Jasper
  • TECH-NET
  • ASE Master Technician
  • Car Care Aware

Testimonials

, 06/30/2021
I took my 2010 Honda Accord in on 6/28/21 for some services, one of which was R&R left rear strut. In working on that, the technician, Jeff, discovered my back seat release to fold them down was broken. By the close of the day they’d figured out a way to get it to work; they had to replace a bushing to repair it. So, the next day 6/29 I received a text from Stephannie around noon-ish, who, as I’ve said in previous reviews is absolutely the best. She is in constant communication with the customers, and one never has to wonder what’s going on with their vehicle. So, I get the text indicating my car is finished and ready for pick-up. And, they came under the original estimate by nearly $200 dollars, and did not charge me for fixing the backseat release. I was elated, needless to say. Moreover, I can’t remember the last time I received this level of care, kindness and professionalism. I am completely loyal to Dave’s Pro Auto, I will not take my car anywhere else. FYI, they do extended warranty work, too. And, have multiple coupons available on their website for services. Also, as I stated in a previous review, they service the expensive import models, too. One can’t go wrong with giving this gem of a business, and their top notch staff a look-see. You won’t be disappointed. Thank you all at Dave’s Pro Auto for truly making my day; several times over. I am extremely grateful.
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