To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Mike , 05/28/2024
Headed home from Memorial Day weekend cabin trip in Lycoming County, we experienced a total loss of oil pressure. Pulled over and found no oil on the dipstick and oil spattered on the underside of the van. Had AAA recommend a tow company and mechanic. DPA texted us early the very next morning informing us that they were diagnosing the issue first thing. Within an hour we had the diagnosis and an estimated price and timeframe for repair. DPA got the parts they needed quickly and had the repair done within 1.5 hours. We highly recommend DPA, as they were professional and honest. Thanks DPA
